Lennox International Inc. (LII) is a global leader in energy-efficient climate-control solutions. Dedicated to sustainability and creating comfortable and healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our air conditioning, heating, indoor air quality, and refrigeration systems. Lennox International stock is listed on the New York Stock Exchange and traded under the symbol LII.  

Technical - Content Writer:

Job description:

• Maintenance of existing technical documentation based on technical inputs.
• Ability to explain complex technical issues in an easily understandable way for the end user.
• Analyze the SME & Engineering data input to create and update the maintenance documents using technical writing standards.
• Ability to collaborate with SMEs in the global work environment.
• Utilize the 2D drawings, 3D CAD data, and graphic options to visually represent the step-by-step installation/service procedure specific to parts/assemblies.
• Create state-of-the-art illustrations as exploded views in isometric angles using Illustration tools.
• Standardize content and document types using the Content Management system.
• Background experience in creating/editing technical Manuals (Technical Writer/Adobe InDesign/Adobe Illustrator).
• Must be able to collaborate with SMEs to prioritize and work on multiple projects in a fast-paced, challenging environment.
• Must be able to read and interpret Engineering drawings.
• Strong Knowledge in end-to-end documentation creation process.
• Working knowledge in PTC windchill/PDM Link, Arbor text Editor and XML are Preferred.
• Experience with Product Lifecycle Management systems (Teamcenter, Windchill)
• Good Working Knowledge of Illustration tools like Adobe Illustrator, Arbor text IsoDraw, Illustrate, or similar tools.
• Working Knowledge of Schema ST4 or other content management systems is preferred.

Required skills and qualifications:

• Fresher – Engineering Graduate
• 3-5 years of experience as an effective technical writer/ InDesign graphic designer
• Proven ability to quickly learn and understand complex subject matter and a keen eye for detail.
• Ability to handle multiple projects simultaneously.

Tools

• InDesign [Conditional Text]
• PTC Windchill
• SAP

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Addon Info:

• US Shift - 14:00 Hours - 23:00 Hours IST [Monday to Thursday in-office presence] Note – Should be able to support complete night shift, based on the Project requirement.
• Friday WFH
• Dual Monitors for [Markup and Work file]

Requires a bachelor's degree or an equivalent combination of education, and experience.

Strong time management and ability to multi-task. Requires excellent written communication skills. Experience with publishing/design software such as In Design and Illustrator a plus. Use of Adobe review, and Microsoft Office suite. Knowledge of HVAC products and systems a plus.