Lennox International

Analyst - Warranty Claims

Job Locations IN-Chennai
Requisition #
2024-46929
Category
Customer Service
Shift / Hours
Third Shift

Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

  • Review and process warranty claims.
  • Liaise with Distributor and internal departments to resolve claim issues and provide updates.
  • Generate and maintain reports on warranty claims, including trends and performance metrics.
  • Identify opportunities for process improvements and contribute to the development of best practices for warranty claims management.

Qualifications

  • Any UG degree.
  • Ability to work independently and as part of a team.
  • Familiarity with warranty policies
  • Ability to navigate SAP and other relevant applications.
  • Strong analytical skills, attention to detail, excellent communication skills, and proficiency in Microsoft Office Suite (especially Excel).

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