Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Application Monitoring & Maintenance:

• Monitor the health, performance, and reliability of .NET applications.
• Identify and resolve system errors, performance issues, and other operational bottlenecks.

Configuration Management:

• Ensure proper configuration and optimization of .NET applications for scalability and reliability.

Incident Management:

• Respond to production incidents, troubleshoot issues, and coordinate with relevant teams for resolution.
• Document root cause analysis (RCA) and preventive measures for future mitigation.

Operational Support:

• Provide day-to-day operational support for .NET applications and services.
• Collaborate with development and QA teams to address defects and deployment challenges.

System Optimization:

• Identify opportunities for performance improvements and automation of repetitive operational tasks.
• Suggest and implement tools and scripts to streamline operations.

Collaboration:

• Work closely with DevOps, Infrastructure, and Security teams to ensure seamless application delivery.
• Provide support during application upgrades, migrations, and patches

Documentation & Reporting:

• Maintain comprehensive documentation for processes, configurations, and troubleshooting guides.
• Generate and present operational performance reports.

Required Skills & Qualifications

1. Technical Skills:
• Strong proficiency in .NET framework and .NET Core , .NET 4.5 Framework
• Knowledge of web technologies like ASP.NET, MVC, and Web APIs.
• Familiarity with SQL Server and database operations.
• Experience with monitoring tools (e.g., AppDynamics, New Relic, or equivalent).
• Exposure to cloud platforms (e.g., Azure, AWS) and containerization (e.g., Docker, Kubernetes).
2. Operational Expertise:
• Hands-on experience in application deployment pipelines (CI/CD).
• Knowledge of ITIL practices and incident management frameworks.
3. Soft Skills:
• Excellent problem-solving and analytical abilities.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced, dynamic environment.