Lennox International

Digital Analytics Lead

Job Locations IN-Chennai
Requisition #
2025-47186
Category
Marketing
Shift / Hours
Regular

Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

10-15 Years Experience in managing google analytics

  • Google Tag Manager & Google Analytics Management: Oversee the implementation, configuration, and maintenance of GTM and GA4, ensuring accurate and consistent data collection across websites and mobile apps.
  • Data Tracking & Reporting: Manage the intake process for tracking and reporting requests from business partners, prioritizing requests, and ensuring timely implementation.
  • Continuous assessment: Analyze performance, identify areas and Make data-driven recommendations for improvement in website/app user experience, marketing strategies, and digital channels.Work hours: Available for meetings and discussions until 12 noon CST
  • Soft Skills: Excellent written and verbal communication, presentation, attention to detail and business acumen skills.
  • Documentation: Maintain clear and comprehensive documentation of tracking implementations, configurations, and processes.
  • Azure DevOps Management: Utilize Azure DevOps (Visual Studios) to manage Epics, Features, and User Stories related to data tracking and reporting initiatives.
  • Google Marketing Platform (GMP) Expertise: Leverage other GMP products (e.g., BigQuery, Google Ads, Search Console) as needed to enhance data analysis and reporting capabilities.
  • Data Analysis & Insights: Conduct in-depth analysis of custom events, channel performance, campaign effectiveness, and funnel conversion rates, providing actionable insights and recommendations.
  • User Journey Analysis: Map out user journeys, analyze user behavior, and identify opportunities for optimization across various channels, campaigns, and funnels (e.g., e-commerce, lead generation).
  • KPI Development & Measurement: Define and implement key performance indicators (KPIs) aligned with business objectives, providing regular reporting and analysis on performance across multiple business units/brands.
  • Process Improvement: Collaborate with Business Systems Analysts and Business Analysts to optimize the tracking and reporting request process, creating and prioritizing User Stories within Azure DevOps.
  • Cross-Functional Collaboration: Act as a liaison between Product Management, Developers, Business Systems Analysts, Business Analysts, and other stakeholders to translate business requirements into technical specifications for data tracking.

Qualifications

  • Bachelor's degree in Marketing, Business, Analytics, Computer Science, or a related field.
  • Proven experience (10+ years) in digital analytics, with a strong focus on GTM and GA4.
  • Deep understanding of web analytics principles, data tracking methodologies, and digital marketing KPIs.
  • Proficiency in configuring and managing GTM containers, tags, triggers, and variables.
  • Experience with GA4 implementation, event tracking, custom dimensions/metrics, and reporting.
  • Familiarity with other GMP products (BigQuery, Google Ads, Search Console) is a plus.
  • Experience working with cross-functional teams and managing stakeholder expectations.
  • Strong analytical skills, with the ability to translate data into actionable insights.
  • Excellent communication, presentation, and interpersonal skills.
  • Experience using Azure DevOps (Visual Studios) or similar project management tools.
  • Experience with SQL is a plus.

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