Lennox International

Lead Analyst - Marketing Cloud

Job Locations IN-Chennai
Requisition #
2025-48609
Category
Marketing
Shift / Hours
Regular

Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

  • Lead the design, development, and execution of integrated marketing automation campaigns across multiple channels.
  • Manage complex Marketing Cloud projects, ensuring timely delivery and successful implementation.
  • Develop and maintain sophisticated email marketing programs, including segmentation, personalization, A/B testing, and automation.
  • Manage and optimize mobile marketing campaigns, including SMS, MMS, and push notifications.
  • Integrate marketing automation with other Salesforce products, such as Sales Cloud and Service Cloud.
  • Analyze campaign performance data to identify trends, measure ROI, and make data-driven recommendations for optimization.
  • Collaborate with cross-functional teams, including marketing, sales, and product, to ensure alignment and achieve business objectives.
  • Stay up to date on the latest Salesforce Marketing Cloud features and best practices.
  • Lead and mentor junior team members on Salesforce Marketing Cloud best practices.
  • Provide thought leadership and expertise on email marketing and digital marketing best practices.

Qualifications

  • Salesforce Marketing Cloud Platform Expertise
    • Several end-end SFMC implementations
    • Thorough knowledge of all core Marketing Cloud products (Email Studio, Journey Builder, Mobile Studio, Social Studio, Advertising Studio, Content Builder, Marketing Cloud Connect Interaction Studio, Data Studio).
  • Advanced Features: Expertise in advanced features like predictive modeling, AI-powered personalization, and complex journey orchestration.
  • Integration: Strong understanding of integrating using Marketing Cloud Connect with other Salesforce products (Sales Cloud, Service Cloud, Commerce Cloud) and external systems.
  • Platform Administration: Ability to manage user permissions, data extensions, and other administrative tasks.
  • Scripting & Coding: Proficiency in AMPscript, SSJS, SQL, HTML, CSS, and JavaScript for advanced customizations and integrations.
  • API Integration: Experience with REST/SOAP APIs for connecting Marketing Cloud with other systems.
  • Data Manipulation: Ability to extract, transform, and load (ETL) data from various sources.

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