Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
In this role, you will be responsible to perform day-to-day operations while maintaining SLA. Solving queries related to Customer, Vendor, or Material domains. This role will be reporting to the manager of MDA. The resource will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in SAP MDM- customer, vendor, or material master. We are looking for some who should be open to work in any shift as per the business requirement.
This role will work closely with the Vendor Maintenance team member in LITC as well as with team members in Richardson TX. Ideally, this role is best filled by an independent thinker that can look at the big picture and ask questions for clarification or make suggestions on how to improve the processes.
Follow defined standard operating processes and procedures for all deliverables (processes)
Take ownership of performance against the Vendor Master data processes and key categories
Accountable for the quality and accuracy
Plan and priorities the workload to ensure that all assignments are delivered accurately to meet specified timelines.
Ensure timely and accurate update of all Vendor master data records. Responsible for delivering all the tasks on-time, every-time.
Be responsible for maintaining the SLA of each period and the delivery performance.
Ensure that all the reports are maintained and cleared on time.
Maintain Vendor master data in SAP as per business input and SOP.
Basis understanding of SAP MM module ( P2P cycle ) commercial structures and Category/Product Hierarchies
Participate in idea generation and improvement activities.
Ensure all Data Quality KPIs (Key Performance Indicators) are met.
Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.
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