Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of application systems and industry requirements.

Applies functional knowledge to the design, customization and configuration of application and ERP systems considering system capacity and limitations. Analyzes business and user needs. Performs business analysis of systems and follows through the full development life cycle, including writing functional requirements and developing test plans. Modifies, maintains, and updates complex ERP configuration and program routines. Troubleshoots basic problems and recommends appropriate actions. Serves as a specialist in the content, processes and procedures associated with enterprise applications. Educates others in the workflow, business processes, and reporting metrics enabled by ERP modules. Defines, tests, trains, implements, and supports one or more functional areas within the ERP System and other enterprise applications. May manage projects with moderate budgets or of a short to intermediate duration. Responsible for managing project plan, scope, risk, and resources. May act as team leader for small project teams.

Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 1 year related experience.

Demonstrates moderate technical knowledge of assigned systems. Familiar with relational database concepts, client-server concepts, and industry requirements. Must be able to communicate effectively with both end users and IT staff. Possesses excellent verbal and written communication skills.