Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

The Specialist – Content Publishing (dotCMS) is responsible for delivering high-quality web content across Lennox’s digital platforms, ensuring accuracy, consistency, and optimal user experience.This role combines strong execution with informed judgment—requiring a clear understanding of content structures, CMS behavior, and front-end fundamentals. The individual will work closely with US stakeholders to interpret requirements, anticipate impact, and contribute meaningful input that improves content effectiveness and publishing efficiency.

Responsibilities

Content Publishing & CMS Operations

• Own end-to-end content publishing in CMS platforms (dotCMS experience is a plus).
• Translate requirements into accurate, well-structured web content.
• Maintain and update pages, ensuring consistency with brand and platform standards.

Content Structure & Page Assembly

• Work with structured content models, including content types, relationships, and reusable components.
• Assemble pages using templates, ensuring scalable, consistent, and efficient builds.
• Apply judgment to optimize content reuse and layout effectiveness.

Troubleshooting & Quality Assurance

• Resolve layout breaks, missing assets, and rendering issues.
• Validate content across devices, browsers, and environments.
• Identify recurring issues and recommend improvements to templates or workflows.

Front-End Support

• Use HTML5 and CSS3 to edit, structure, and troubleshoot content layouts.
• Apply Bootstrap (preferred) for responsive page construction and alignment.
• Ensure visual consistency and usability across pages.
• Partner with technical development team for level 2 issue resolution.

Stakeholder Engagement

• Partner with US stakeholders to understand requirements and expected outcomes.
• Ask clarifying questions, surface gaps, and ensure execution accuracy.
• Contribute practical suggestions to improve content structure, usability, and efficiency.
• Demonstrate awareness of how changes impact user experience and performance.

Governance & Best Practices

• Follow content governance, accessibility, and SEO guidelines.
• Ensure adherence to templates, workflows, and publishing standards.
• Support continuous improvement of CMS processes and practices.

Desired Profile

Experience

8+ years in web content publishing or CMS operations in enterprise environments.

CMS & Technical Skills

• Strong experience with CMS platforms (dotCMS preferred; AEM, Sitecore, Drupal, Contentful acceptable).
• Solid knowledge of HTML5, CSS3, responsive design, and Bootstrap (preferred).
• Strong understanding of structured content models and page composition.

Content & Platform Understanding

• Clear grasp of how content structure impacts rendering, reuse, and scalability.
• Ability to evaluate the impact of content changes on user experience.
• Familiarity with SEO basics and accessibility standards.

Collaboration & Ownership

• Strong stakeholder communication and requirement interpretation skills.
• Confident in asking the right questions and offering informed input.
• High attention to detail with strong ownership and problem-solving ability.